If you are unhappy with any of our products, please send us an email @gaiasoapsandgifts.com letting us know what the issue is and we will gladly refund your total purchase including shipping and taxes. Please leave us a detailed message on why you are requesting the refund so that we may use this information to improve our products and customer service experience.

Every order is given a tracking number sent to your email address. However, if you have not received a tracking number or have other questions, please email us at gaiasoapsandgifts@gmail.com (gaiasoapsandgifts@gmail.com)and we will be happy to assist you.

You can update all contact information via our website after logging in. You may also contact us @gaiasoapsandgifts.com if you are having any difficulties accessing your account.

At the moment we are only available online and at local craft fairs. We are located in South Florida, so if you are local, please keep an eye on our website. We will notify our customers when we will be having a show!